If you see v2.9.18 on a used unit you just bought – . That version had a catastrophic memory leak when using both SRT and NDI simultaneously on the same channel. The unit would become unresponsive after ~48 hours. BirdDog pulled it within a week, but some resold units still ship with it.
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The is a powerhouse—a full-featured, rack-mountable multi-channel encoder that takes four 4K HDMI sources and converts them into full NDI® streams. But like any sophisticated computer (which is what the QUAD essentially is), its performance is dictated entirely by the code it runs. If you see v2
This serves as a prime example of why keeping your firmware current is vital: a camera you bought years ago can gain brand-new hardware capabilities through software alone. BirdDog pulled it within a week, but some
Before a major show, use BirdDog Central to "Stage" the firmware. Upload the file to all QUADs, but set "Apply at next reboot." This lets you control exactly when the disruption happens.
When these drop, you will need the new firmware to use them.
Updating the firmware on a Birddog camera is a straightforward process, but it requires patience. The interface is accessed via the camera’s web configuration page.