What should be a brief pause often stretches into seconds, minutes, or—in worst-case scenarios—an infinite loop that forces you to force-close the application. Why does this happen? Is your download manager broken? Is your network failing?
Copy the download link and paste it into Chrome, Firefox, or Edge. Does the browser download start immediately? If yes, then FDM is the problem. If the browser also stalls, the server is truly down or extremely slow.
The message is not a death sentence for your download. In 90% of cases, it is either a slow server (resolved by waiting) or an IPv6/antivirus conflict (resolved by changing settings). free download manager querying info please wait
: For torrents, if there are no active seeders (users sharing the file) available at that moment, FDM cannot "query" the file details.
If you have enabled FDM’s "maximum number of segments" to an extremely high value (e.g., 50 or 100), the software must query each potential segment source. This can multiply the wait time linearly. What should be a brief pause often stretches
Turn off real-time web protection (only for testing). Then try adding the URL to FDM again. If the query succeeds instantly, add FDM to your antivirus’s whitelist/exclusion list.
Apply and restart FDM.
The URL you are trying to download from may have a slow, overloaded, or misconfigured server. If the server takes too long to respond to FDM’s initial handshake request, the query will hang. This is especially common with:
When using FDM, you may encounter a "querying info please wait" message, which can be frustrating if you're eager to start your download. This message typically appears when FDM is trying to connect to a server to retrieve information about the file you want to download. Is your network failing