The Windows Scan app requires the WIA driver to be correctly registered.
You accidentally downloaded the 32-bit driver.
For users, follow these steps to obtain the latest official driver: Canon G3411 Driver Download For Windows 10 -64-bit
Canon releases driver updates for Windows 10 64-bit to fix security vulnerabilities and compatibility issues with major OS updates (like the 2024 and 2025 Windows 10 feature updates). To stay current:
Click the Download button to save the .exe file. Once finished, double-click the file to begin extraction and follow the on-screen prompts to complete the installation. Troubleshooting Tips The Windows Scan app requires the WIA driver
After the wizard says do the following:
Ensuring you select the specific driver ensures stability, speed, and full functionality of your Canon G3411. To stay current: Click the Download button to save the
Locate the downloaded file (usually ending in .exe ) in your Downloads folder. Double-click the file to run it. You may receive a "User Account Control" prompt asking for permission to make changes. Click .