A: You likely didn’t enter service mode correctly, or your printer needs a platen counter reset as well. Try repeating steps or use a newer tool version.
Canon does not distribute this tool to the public. Downloading it from third-party websites is not “illegal” in most countries for personal use, but it (EULA). The tool is copyrighted, so redistributing it commercially is a violation. However, end users downloading it for personal printer repair exist in a gray area—generally not prosecuted, but unsupported by Canon. Canon Service Tool V5302 Free Download
To install the software:
The Canon Service Tool V5302 is designed for authorized technicians to fix "Ink Absorber Full" errors (5B00) in Canon inkjet printers, but free online versions are frequently flagged as malware. A safer alternative is the WIC Reset Utility, although official service is recommended to avoid ink leakage. For more details, visit WIC Support . A: You likely didn’t enter service mode correctly,