If you have the infrared remote that came with your unit, this is often the quickest fix.
They will send back a "Reset File" that you plug into the DVR to clear the password. Important Tips After Resetting
Once you’re back in, immediately set a new, secure password. Most modern recorders also allow you to in the security settings. Doing this allows you to request a password reset QR code directly to your phone in the future, saving you from a manual hardware reset.
How to Reset Your HD iDVR Password: A Step-by-Step Guide Getting locked out of your surveillance system is frustrating, especially when you need to review critical footage. Whether you’re using an or iDVR-PRO model, resetting your password is straightforward if you know the right button combinations or remote shortcuts.
Some security forums offer custom firmware that bypasses the login screen entirely. This is risky.
