: The LEDs on the case will light up one by one from the sides to the center in a circulating pattern.
Look at the front of the charging case, just below the LED indicator light strip. There is a small, circular physical button. (Note: This is not the pairing button found on some headsets; it is a multi-function setup button).
Go to your phone’s Bluetooth settings, find , and select Forget or Unpair . This prevents auto-reconnection during the reset. How to Hard Reset EDIFIER NeoBuds Pro
This is the most common method for resolving pairing issues or hardware glitches.
Select (or "Factory Reset") and tap Confirm . Common Troubleshooting Scenarios Recommended Action Only one earbud works : The LEDs on the case will light
The Edifier NeoBuds Pro are widely celebrated for their hybrid ANC technology, premium audio drivers, and stylish charging case. However, like all true wireless earbuds that rely on complex Bluetooth protocols and miniaturized software, they can occasionally run into glitches. Whether you are experiencing connection drops, charging issues, failure to pair, or simply want to sell them to a new owner, knowing how to perform a hard reset is an essential skill for any owner.
Once the hard reset is complete, the earbuds are essentially "new" again. (Note: This is not the pairing button found
: Tap the gear icon in the upper right corner of the app.
: Insert both earbuds into the charging case and ensure the lid remains open .