Before diving into the "how," it is essential to understand the "what." A hard reset, also known as a factory reset or master reset, is the process of restoring a device to the state it was in when it left the factory. This means:
Keep holding both buttons until you see the ACE Buzz logo appear on the screen. When the logo appears, you can release the Power button but continue holding the Volume button until you see a black screen with small yellow or blue text. This is the Android Recovery Menu. How to Hard Reset ACE Buzz 4 Prime
: Scroll down to Factory data reset and confirm with the Power button. Before diving into the "how," it is essential
Since most modern Android phones run on Android 5.0 (Lollipop) or higher, they are equipped with . This is a security feature designed to prevent thieves from using a stolen phone. After the reset, the phone will ask for the Google Account email and password that was previously synced on the device. If you do not know these credentials, you will be locked out permanently. This is the Android Recovery Menu