In FDM, go to and ensure it is set to "No Proxy" unless you specifically require one. 2. Update the Browser Extension
If the server was just busy, this resets the handshake and often pushes it to "Downloading."
Before we fix it, we need to understand it. When you initiate a download in a download manager, the software isn't just grabbing the file immediately. It performs a "handshake" with the server hosting the file.
: If you have "start downloading without confirmation" disabled, FDM may pause other active downloads while it fetches info for the new one. Wait for the file name to appear in the dialog box before clicking "Download".
If it works with 1 connection, the server is blocking multi-threaded downloads. You can try increasing to 2 or 3, but never 8+ for problematic servers.
Sometimes your security software sees FDM’s attempt to "Request Info" as a suspicious outgoing connection.
The most common culprit for the "Requesting info" hang is actually the bridge between your web browser and the download manager.
In FDM, go to and ensure it is set to "No Proxy" unless you specifically require one. 2. Update the Browser Extension
If the server was just busy, this resets the handshake and often pushes it to "Downloading." free download manager stuck on requesting info
Before we fix it, we need to understand it. When you initiate a download in a download manager, the software isn't just grabbing the file immediately. It performs a "handshake" with the server hosting the file. In FDM, go to and ensure it is
: If you have "start downloading without confirmation" disabled, FDM may pause other active downloads while it fetches info for the new one. Wait for the file name to appear in the dialog box before clicking "Download". When you initiate a download in a download
If it works with 1 connection, the server is blocking multi-threaded downloads. You can try increasing to 2 or 3, but never 8+ for problematic servers.
Sometimes your security software sees FDM’s attempt to "Request Info" as a suspicious outgoing connection.
The most common culprit for the "Requesting info" hang is actually the bridge between your web browser and the download manager.