If the watch is frozen or the app isn't syncing, you can force a reset by sending a text message to the SIM card inside the watch. app on your phone.
Wait a moment. The watch should reply with "factory ok, reset..." and start the process. Troubleshooting Watch is frozen: Press and hold the Power button for 10–15 seconds to force a hard restart. "Device not bound" error:
This is the most common scenario: The child changed the lock screen PIN and forgot it, so you cannot access the Settings menu. MIBRO has built a hardware fail-safe. How To Factory Reset MIBRO Kids Z3
This is a security feature (FRP). Enter the email and password that were previously used on the watch. If you forgot them, you must contact MIBRO support with proof of purchase.
A factory reset deletes all messages, photos, and local settings. Battery Level: Ensure the watch has at least 30% battery to prevent it from shutting down mid-reset. Unbinding: If you plan to sell the watch, you must it from the parent app first. Method 1: Using the Secret Dial Code (Recommended) If the watch is frozen or the app
The watch will automatically download the latest timezone and sync to your parent account.
A factory reset will delete all data on the watch, including step counts, messages, and paired contacts. It will not remove the watch from your MIBRO App account. You must do that separately. The watch should reply with "factory ok, reset
If your child knows the password or the watch is functioning normally, this is the simplest method.
Performing a factory reset will delete the following data permanently:
: The watch must have an active SIM card capable of receiving messages and be powered on.