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The lock flag may be corrupted. Erasing the entire flash clears all flags.

Use the original cable that came with the device to ensure stable data transfer. To help me give you more specific steps, could you tell me: What brand and model of phone are you using?

Before you give up, run through this quick diagnostic:

Failed -remote 39-flashing Lock Flag Is Locked. Please Unlock It First 39-- < iPad >

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MyMelanomaTeam is the social network for those living with melanoma. Get the emotional support you need from others like you, and gain practical advice and insights on managing treatment or therapies for melanoma. MyMelanomaTeam is the only social network where you can truly connect, make real friendships, and share daily ups and downs in a judgement-free place.

MyMelanomaTeam is not a medical referral site and does not recommend or endorse any particular provider or medical treatment. No information on MyMelanomaTeam should be construed as medical and/or health advice.