: Originally shipped with Windows 10 (64-bit). Troubleshooting & Manual Updates
Find the or Product Number (P/N) on the label located on the back of the PC.
Drivers are the translators between your operating system (Windows 10, 11, 8.1) and the physical hardware. Without the correct driver:
Avoid risky third-party sites. Download only from HP. And remember: when in doubt, the installation order (Chipset → Graphics → Audio → Network → Peripherals) is the secret to a glitch-free system.