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SS011001
SS011001
If you use a VPN, proxy, or even a gaming accelerator, disable it. Furthermore, Windows might have a system-wide proxy enabled without your knowledge.
Understanding the enemy is half the battle. This specific error code (often accompanied by code: 20:2 or 9:0) occurs when your game or the Origin client successfully launches a background process (OriginWebHelperService.exe or Origin.exe) but fails to establish a handshake with the graphical user interface (GUI) or EA’s servers. How To Fix Origin Seems To Be Running No Communication
Few things are as frustrating as settling in for a gaming session, ready to play the latest EA Sports FC , Battlefield , or The Sims , only to be greeted by a cryptic error message. If you are staring at a pop-up that says you are not alone. If you use a VPN, proxy, or even
Malware or certain "cracking" tools for games sometimes edit your hosts file to block EA servers, causing a communication loop. This specific error code (often accompanied by code:
The issue may be server-side. Check EA’s official Twitter (@EAHelp) or Downdetector for outages. Alternatively, a Windows user account corruption might require creating a new local Windows user profile.
This error is notorious among EA gamers. It usually happens when you try to launch the EA App (formerly Origin) or when the launcher attempts to update itself. Essentially, the software is stuck in a "zombie" state—it thinks it’s running, but it can’t talk to the EA servers.
Security software may block the internal communication "ports" Origin uses to talk to its own services. Ensure Origin is added to your firewall exception list .
Notes
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