Cra Netfile Account | Locked

If the lock on your account is due to a security flag on your identity (e.g., your SIN was

Have your social insurance number (SIN), date of birth, and previous tax assessments ready for identity verification. Wealthsimple Common Reasons for Lockouts How to Unlock Your CRA and Netfile Accounts - JustAnswer

Less than 2 hours. No penalty.

With deadlines looming and a refund potentially on the line, a sudden lockout can feel like a crisis. But before you panic, understand this:

About CRA user ID and password – CRA account help - Canada.ca cra netfile account locked

Hours: Monday to Friday, 9 a.m. to 5 p.m. (local time)

In many cases, a temporary lock (from 2-5 failed attempts) will automatically lift after 30–60 minutes. Try logging in again with your correct credentials after a break. If it works, immediately update your security settings (see Part 5 below). If the lock on your account is due

I can give you the specific steps for the error you're seeing.

An accountant or tax preparer can file your return using their EFILE account (which is different from your personal NetFile). They do not need your CRA login credentials. This costs money but works even if your account is locked. With deadlines looming and a refund potentially on