RVTools requires .NET Framework 4.7.2 or later. If your Windows Server or Windows 10/11 workstation has multiple versions of .NET (e.g., 4.8 alongside 4.7.1) with conflicting policy files, the assembly loader might resolve stsservice.dll incorrectly.
Ensure you are running the latest version. Older versions (e.g., 4.3.1) had documented compatibility issues that were addressed in subsequent releases. Use Encrypted Passwords:
Check the VMware vCenter Server Appliance Management Interface (VAMI) to ensure the Security Token Service is running and healthy. 5. Address AppLocker and Permissions If the DLL is being blocked from executing: rvtools unknown error stsservice.dll
dependency while attempting to communicate with the vCenter Single Sign-On service. Devolutions Forum Error Summary Internal RVTools application component ( STSService.dll Most frequently reported during command-line automation or automated report extraction. Underlying Cause:
Since RVTools is now part of the Dell Technologies ecosystem, you can seek direct assistance through the RVTools support channel . An "Interesting Paper" RVTools requires
Ensure the account running the task has permissions on all files in the RVTools directory.
Note: This tricks .NET into not loading the real stsservice.dll. It is a hack, but works in some environments. Older versions (e
If you are running the CLI, ensure you execute it from the actual installation folder (usually C:\Program Files (x86)\Robware\RVTools\ ) rather than calling the executable from a different path.
, Broadcom/VMware does not provide official support for this specific DLL error. If the above steps fail, you are advised to: Broadcom support portal Contact the official RVTools support channel Open a ticket with the Dell Technologies