: Follow the prompts to touch the sensor repeatedly.
If you see this error despite having the driver installed, your Group Policy might be blocking biometrics. Press Win + R , type gpedit.msc , and hit Enter.
Is the device showing up as an in Device Manager? Do you have the specific model number from the packaging? benss fingerprint reader driver
If you’ve followed this entire guide and your Benss reader still doesn’t work, it may be a hardware failure. Test the device on another computer with a known-working driver. If it fails there, contact your seller for a warranty replacement.
: Windows requires a backup PIN before you can use biometrics. Go to Settings > Accounts > Sign-in options and set up a PIN (Windows Hello) . : Follow the prompts to touch the sensor repeatedly
Navigate to . Ensure Allow the use of biometrics is set to Enabled . The Reader is Unresponsive
Plug the Benss USB dongle into a direct port (avoid USB hubs). Go to . Click Advanced Options then Optional Updates . Is the device showing up as an in Device Manager
Before diving into drivers, let’s clarify what a Benss fingerprint reader actually is. Benss (often stylized as BENSS) manufactures various USB biometric devices, ranging from simple swipe sensors to advanced capacitive touch readers. Common models include:
