Activation | Chromeleon License

Register your product key upon purchase. You can view all activations, deactivate lost dongles, and download response files without calling support.

: Input your LRC into the portal to generate a License Activation Code (LAC) .

| Error | Solution | |-------|-----------| | | Double-check for typos. Ensure the license is for your specific version (e.g., 7.3 vs 7.4). | | “License server unreachable” | Check firewall rules. Port 27000-27009 and TCP 80/443 must be open. | | “HostID mismatch” | You activated on a different PC. Generate a new request file from the target PC. | | “License expired” | Contact Thermo support for a renewal or permanent license file. | | “Demo mode only” | No valid license found. Re-activate or check License Manager status. | chromeleon license activation

This is the master license for your Chromeleon Instrument Controller Server. It dictates:

Launch the Chromeleon License Manager . You can find this in the Windows Start Menu under “Thermo Chromeleon 7” or by searching for CMLicenseManager.exe . Register your product key upon purchase

This article provides a definitive, step-by-step walkthrough of every Chromeleon license activation scenario, troubleshooting common errors, and best practices to ensure 99.9% uptime.

If you are helping a user through the manual activation process for or later: | Error | Solution | |-------|-----------| | |

Chromeleon is increasingly offered as a term license. If your subscription lapses, the software will enter a 30-day grace period, then stop acquiring data.

Before inserting the CD or running the installer: