Sccm Download Of Office 365 File Failed Error 5 'link' Jun 2026

If you get access denied or cannot write, your proxy or firewall is blocking the SYSTEM account. Configure your proxy to allow *.officecdn.microsoft.com for the computer account.

Security software may block the ODT or SCCM from writing .dat , .cab , or .exe files during download.

Unlike network timeouts (Error 12029) or hash mismatches (Error 13), Error 5 is almost always a —but not always in the way you might think. It can occur at several stages:

The Office Deployment Tool uses the system’s %WINDIR%\Temp or the user’s %TEMP% folder. If the SYSTEM or NETWORK SERVICE account has been denied write access (via a security policy or cleanup script), Error 5 will occur. sccm download of office 365 file failed error 5

After changing permissions, restart the SMS_EXECUTIVE service to refresh the token.

If you previously downloaded the same version and it failed, residual files may cause permission conflicts.

In the Windows operating system, is universally defined as "Access is Denied." When SCCM attempts to download Office 365 source files from Microsoft’s CDN (Content Delivery Network) or copy them to a Distribution Point, the local system account or the account running the task does not have the necessary permissions to read, write, or execute a specific file or folder. If you get access denied or cannot write,

: Located in the %temp% directory of the user running the console or on the site server. It provides details on the download process and specific access failures.

Fix: Download of Office 365 file failed, Error = - Prajwal Desai

(Most Common)

folder on the site server. If it contains a massive number of temporary files (e.g., CAB####.tmp

Isolate SCCM from the equation. Run the ODT manually to confirm network/permissions: