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Scroll down and tap on (or Backup & reset on older software versions). Select Reset options . Tap Erase all data (factory reset) . Confirm by tapping Reset Phone and then Erase Everything . Common Troubleshooting YouTube·nickscomputerfix
Unlock your Moto M XT1663 and open the Settings app (the gear icon). How to Hard Reset MOTOROLA Moto M XT1663
Use this method if you forgot your password or the screen is frozen.
This is the preferred method if your Moto M still boots up normally and you know your PIN/pattern/password. 💬 Drop your questions below
Hold all three for about 10–15 seconds until the screen flashes and the Motorola logo appears, then release only the while continuing to hold the Volume buttons .
A hard reset will erase from your Moto M’s internal storage. This includes: Select Reset options
Press the Power button to select it. A new menu will appear. Scroll down (using Volume Down) to Yes — delete all user data and press the Power button to confirm.